When you do a first clean using water fed pole for a new customer, you want everything to be perfect. At the same time you want to do the job as efficiently as possible.
The main problem when doing a first clean is that even if the customer previously had a window cleaner they probably weren’t cleaning the frames properly. This means when we come to clean the windows we have to pay particular attention to the frames especially the top frame and the corners of the top frame. If we don’t flush away the dirt properly then it’s possible that the windows could look fine when we leave the property but later a little bit of pure water mixed in with some dirt can drop onto the glass and leave spotting.
Don't Leave Customers Disappointed
If this happens the customer will not be impressed, obviously they will be looking because they will be expecting lovely sparkling clean windows and if that’s not the case they will be disappointed.
With many years of experience we have settled on what I feel is the best way to do a first clean just using the pure water.
The basic method we use is to go over the windows twice. On the first pass the main focus is to get the water on all of the surfaces we are going to clean. The second pass is all about removing any ingrained dirt that has been released by the pure water, making sure we are left with sparkling frames and glass.
Pure Water is Brilliant But...
It is important to note that pure water is a brilliant cleaning medium but it does take a little time as any cleaning chemical does to do its job. With this in mind it is important to get plenty of water where it matters at the start of the clean. So make sure your water is on a high flow rate, above 70 on our controller, we always use a high flow rate even on a maintenance clean but it is especially important on a first clean.
The First Pass
We start by doing an initial pass of all the windows targeting the areas where it counts the most. So on the first pass we are really focusing on the frames. We will be applying pure water to all of the windows including the sills but the focus will be the frames and giving them a really good scrub and trying to flush out and release as much dirt as possible as when it comes to spotting on the glass this is the culprit that needs solving.
Once we’ve done the initial pass the frames should be thoroughly clean and the flushed away but it is important to note that any ingrained dirt on the frames could be gradually being released by the action of the pure water after we’ve moved on to the next window. This may need dealing with later.
Also any areas where there’s ingrained dirt on the glass such a bird poo or snail runs will be loosened and softened by the action of the pure water. On the first pass we will give a light scrub to these areas so that pure water is applied. However we will not linger on them as we want the pure water to have time to act on them so that on the second pass they will be a lot easier to deal with. So potentially saving a lot of time.
The Second Pass
So once we’ve completed the whole house we then go back to the first window we started with and we go over all the windows again. This time it’s not so much about the frames although we will go over any areas that we feel need it but it is much more about the glass and getting that perfect. Also this is the time where we make sure that the sills have been cleaned thoroughly.